Last updated: September 2026
Your privacy is important to us. To better protect your privacy we provide this notice explaining our information practices and the choices you can make about the way your information is collected and used. This notice applies to information collected on our website, over the phone, and through our text-messaging and call-summary services.
We collect information you provide directly to us, including when you:
The types of personal information collected may include your name, business name, address, email address, phone number, and the details you share about your support request.
We use the information you provide to respond to your requests, provide and improve our IT services, maintain records of service, and comply with legal obligations. We do not share your personal information with outside parties except to the extent necessary to complete that process, such as with service providers who help us deliver messaging or call-recording services.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to receive our newsletter as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the applicable registration form.
We use non-identifying and aggregate information to better design our website but would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses.
When you call our support line, we may record the call for quality assurance, training, and to document your support request. If you request a summary of your call, we may send you a link to that recording by text message or email. Recordings are retained for a limited period and are accessible only to you (via the link we send) and to authorized Oklahoma Technology Solutions personnel.
With your consent, Oklahoma Technology Solutions sends transactional text messages related to your support requests, including call summaries, support-ticket confirmations, ticket status updates, and links to recordings of your own support calls. We do not send marketing text messages without separate consent, and we never sell or rent your phone number.
Full terms are available in our SMS Terms & Conditions.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.
You can inquire about, correct, or request deletion of all your personally identifiable information that we collect and maintain by contacting us. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections.
Questions about this policy? Email jay@oktechsol.com or call (405) 229-9700.